Preliminary note
We take a very accommodating and customer-friendly approach to dealing with our customers. We always see ourselves as partners to our customers and we always strive to understand and fulfil your wishes. In our day-to-day dealings, we go beyond the scope of these Terms and Conditions to meet our customers’ needs. The following Terms and Conditions are therefore intended as a framework for our collaboration, to clarify where our responsibilities lie. However, our approach is characterised by goodwill, understanding and flexibility.
Last updated: 18.03.2026